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The UN Refugee Agency (UNHCR) and UNICEF in partnership with the Bulgarian Red Cross, the Bulgarian Helsinki Committee and the Council of Refugee Women in Bulgaria are currently operating six Blue Dots in Sofia, Varna, Burgas, Ruse and Dobrich. Blue Dots provide a safe space, support and referrals for legal assistance, social services, education and psychosocial support.

Information and Advice Desks

Refugees can find information about the support and access to services (health care, social assistance, education etc.), available to them, including from national and local authorities, humanitarian agencies, civil society organizations and other relevant partners. Support to survivors of violence, including gender-based violence, which includes counselling, assessment, documentation and referral to appropriate providers as needed.

Mental Health and Psycho-Social Support (MHPSS)
Counselling and psychosocial support for refugees who may be facing considerable stress from their experiences. Psychologists, social workers, and other trained professionals are on hand to identify children and other persons at heightened risk who might need further support.

Child-and-Family Friendly Spaces
This space allows children and adolescents to rest and play and it gives them access to group activities which benefit their overall well-being while I allowing parents to receive information and services without worrying about their children’s safety.

Identification/Referral of Children and other Persons at Risk

Critical service for the identification, assessment, documentation, and referral of vulnerable and at-risk individuals, including, accompanied children with vulnerable or at-risk caregivers, unaccompanied and separated children, LGBTIQ+ people, older persons, persons living with disabilities or chronic illness.

Legal aid and counselling
Counselling desks where refugees can receive advice with regards to their rights about registration, documentation, birth registration, family reunification, and information on access to documentation, temporary protection, and/or asylum procedures.

Other services may include:

  • Referral to cash assistance programmes
  • Provision of non-food and food items
  • Information about housing
  • Child care and school opportunities for children
  • Job orientation
  • Accompaniment and mediation in front of the relevant authorities for accessing specialized services.
ADDITIONAL INFORMATION
  • 42.491130400745, 27.472644353979

    43.574517497146, 27.852600955919

    43.842047008996, 25.952600329523

    42.67284103247, 23.320726725708

    42.711527279905, 23.320096880947

    43.206710968315, 27.914033385407

  • LOCATIONS
    • CITY
    • ADDRESS
      2 Tzaritza Yoana sq. Train Station Burgas
    • ADDRESS IN LOCAL LANGUAGE
      пл. „Царица Йоана“ № 2, гара Бургас
    • VISITING HOURS
      Понеделник
      09:00 am ~ 17:00 pm
      Вторник
      09:00 am ~ 17:00 pm
      Сряда
      09:00 am ~ 17:00 pm
      Четвъртък
      09:00 am ~ 17:00 pm
      Петък
      09:00 am ~ 17:00 pm
    • CITY
    • ADDRESS
      19 Aglikina Polyana st. (Balik neighborhood, next to bl.7)
    • ADDRESS IN LOCAL LANGUAGE
      ул. „Агликина Поляна“ № 19 (кв. Балик, до бл. 7)
    • VISITING HOURS
      Понеделник
      09:00 am ~ 17:00 pm
      Вторник
      09:00 am ~ 17:00 pm
      Сряда
      09:00 am ~ 17:00 pm
      Четвъртък
      09:00 am ~ 17:00 pm
      Петък
      09:00 am ~ 17:00 pm
    • CITY
    • ADDRESS
      10 Gen Gurko str.
    • ADDRESS IN LOCAL LANGUAGE
      ул. „Ген. Гурко“ № 10
    • VISITING HOURS
      Понеделник
      09:00 am ~ 17:00 pm
      Вторник
      09:00 am ~ 17:00 pm
      Сряда
      09:00 am ~ 17:00 pm
      Четвъртък
      09:00 am ~ 17:00 pm
      Петък
      09:00 am ~ 17:00 pm
    • CITY
    • ADDRESS
      76 bul. James Bouchier
    • ADDRESS IN LOCAL LANGUAGE
      бул. „Джеймс Баучер“ № 76
    • VISITING HOURS
      Понеделник
      09:00 am ~ 17:00 pm
      Вторник
      09:00 am ~ 17:00 pm
      Сряда
      09:00 am ~ 17:00 pm
      Четвъртък
      09:00 am ~ 17:00 pm
      Петък
      09:00 am ~ 17:00 pm
    • CITY
    • ADDRESS
      2nd fl. Central railway station, Sofia
    • ADDRESS IN LOCAL LANGUAGE
      Централна ЖП гара, ет. 2
    • VISITING HOURS
      Понеделник
      18:00 pm ~ 23:00 pm
      Вторник
      18:00 pm ~ 23:00 pm
      Сряда
      18:00 pm ~ 23:00 pm
      Четвъртък
      18:00 pm ~ 23:00 pm
      Петък
      18:00 pm ~ 23:00 pm
    • CITY
    • ADDRESS
      3 Bratya Shkorpil str.
    • ADDRESS IN LOCAL LANGUAGE
      ул. „Братя Шкорпил“ № 3
    • VISITING HOURS
      Понеделник
      09:00 am ~ 17:00 pm
      Вторник
      09:00 am ~ 17:00 pm
      Сряда
      09:00 am ~ 17:00 pm
      Четвъртък
      09:00 am ~ 17:00 pm
      Петък
      09:00 am ~ 17:00 pm